Extraits audio : Est-ce que je parle bien l’anglais?

En cliquant sur les liens ci-dessous, vous pourrez entendre une explication des éléments évalués aux niveaux A, B et C, ainsi que des extraits d’entrevue à chacun de ces niveaux.

N’oubliez pas que ces extraits vous donnent seulement un aperçu général de chaque niveau de compétence et qu’il existe une gamme variée de performances à chacun de ces niveaux.

Nous vous recommandons fortement de ne pas mémoriser ou essayer de reproduire ces extraits lors de votre test de compétence orale. Cela pourrait nuire à votre performance. Cependant, nous vous encourageons à utiliser votre langue seconde autant que possible avant votre test.

Niveau A

Description de niveau A

Transcription

À quel rendement doit-on s’attendre d’un candidat de niveau A?

Le candidat doit démontrer qu’il est en mesure de :

  • comprendre l’ensemble d’un discours portant sur des sujets concrets et courants, lorsqu’il est énoncé lentement et clairement dans une langue donnée;
  • se faire comprendre par de brèves interventions, même si l’on peut s’attendre à des pauses et à de faux départs;
  • pouvoir parler de ses activités quotidiennes et soutenir un échange de questions et réponses simples.

Le candidat de niveau A doit démontrer qu’il possède une connaissance suffisante du vocabulaire de base, et des structures grammaticales, afin de pouvoir mener des conversations courantes. Toutefois, la première langue peut nuire à la clarté du message.

Bien que la prononciation du candidat demande une attention particulière, on ne doit pas relever de longs passages imprécis.

Maintenant, écoutez les extraits audio des entrevues de candidats de niveau A.

Extrait d'entrevue de niveau A

Transcription

Évaluateur : So tell me, where do you work?

Candidat : I’m working at the … uh … for the PPC, the personal, no the PSC … the Public … uhm.

Évaluateur : It’s okay. How do you get to work every day?

Candidat : By Bus. By bus.

Évaluateur : Usually what time do you get, do you arrive at work?

Candidat : At seven o’clock.

Évaluateur : And what time do you leave?

Candidat : Six.

Évaluateur : What are your work activities?

Candidat : Ah … the sche, the scheduling.

Évaluateur : And what do you do everyday at work?

Candidat : Everyday I … uhm … not I put but I schedule the candidate … uh … in … uh … calendar for the … uh … evaluator … I don’t … it’s hard. Some words are hard to say, but yeah.

Évaluateur : Okay. Do you work alone? Do you work with other people?

Candidat : Other people. Yeah.

Évaluateur : How many other people do you work with?

Candidat : Uhm … around … uh …around 10 or maybe less but … yeah … no not 10 but around half of it … yeah … five, six … I don’t, I didn’t count them, but yeah.

Évaluateur : Okay and what do they do?

Candidat : Some of them do the same ting, same thing of me the scheduling or … yeah … there’s the receptionist. Yeah.

Évauateur : Thank you. Now describe what you like about your work.

Candidat : What I like … uhm … uh … doing the scheduling, the, you know, the when I receive all the information to do the … uhm … for the calendar … yeah … I don’t know.

Évaluateur : Okay. What is the most difficult part of your job?

Candidat : Uhm … ah … sometimes it’s to choose the date or because there’s a … uh …a … not a … uh … I don’t, I don’t know how to say it.

Évaluateur : Find another way to say it.

Candidat : Uhm …

Évaluateur : You can use different words.

Candidat : Yes I know but it’s like … a blank.

Évaluateur : Okay … uhm … how would you advise someone who does not find satisfaction in his or her job and therefore loses his or her motivation?

Candidat : So the person is not, is not happy of her job? That’s what you say? Uhm … how to help him or her…or?

Évaluateur : What advice to this person?

Candidat : Uhm … but … the person do the same job of me, the same … uh … I don’t know. Sorry.

Évaluateur : Okay. Now how realistic do you think it is for people to expect to find a job that they will really like?

Candidat : Realistic … how or … uhm …I know, I know the question …I know what you … uhm … yeah. Uhm.

Évaluateur : Is it realistic for someone to think that they will find a job that they really like, they will really like these days?

Candidat : Not really.

Évaluateur : Why? What makes you say that?

Candidat : Because you don’t have a choice to work and sometimes it’s … it’s not what you wanted to do but …if you study for … I don’t know how to say … but it’s no.

Évaluateur : Okay, well, thank you.

Candidat : You’re welcome.

Niveau B

Description de niveau B

Transcription

À quel rendement doit-on s’attendre d’un candidat de niveau B?

Le candidat doit démontrer qu’il est en mesure de :

  • comprendre les points essentiels d’un discours lorsqu’il est énoncé dans un langage clair et standard, à un débit normal, et qui porte sur des sujets concrets liés au travail;
  • donner une description simple sur un sujet concret, expliquer clairement les points principaux d’un discours, puis comparer et discuter de diverses options lorsque des problèmes surviennent;
  • s’exprimer avec une certaine spontanéité, même s’il y a quelques pauses pour réfléchir à la grammaire et s’autocorriger dans les plus longs passages.

Le candidat de niveau B doit démontrer qu’il possède un vocabulaire suffisant ainsi qu’une gamme de structures grammaticales simples pour composer avec des situations et des sujets concrets, non courants.

Le candidat peut relier une série d’éléments simples lorsqu’il fait une description.

Des problèmes de communication peuvent survenir, mais la plupart des passages sont clairs.

La prononciation est en général suffisamment claire pour être comprise, malgré l’accent perceptible d’une autre langue. L’interlocuteur devra parfois demander de répéter ou d’éclaircir certains passages.

Maintenant, écoutez les extraits audio des entrevues de candidats de niveau B.

Extrait d'entrevue de niveau B

Transcription

Évaluateur : Where do you work?

Candidat : I work for the Public Service Commission at the Laurier tour.

Évaluateur : How do you get to work every day?

Candidat : Each mornin’ I take the bus to go to work.

Évaluateur : What time do you usually arrive at work?

Candidat : Usually my work around seven in the morning, but could happen I’m waking up late and being there at eight.

Évaluateur : What do you do most frequently at work?

Candidat : The biggest part of my work is to analyze some request from department … uh … everywhere in the governement and … uh … refer students to them.

Evaluateur : Who do you work with?

Candidat : Actually we have the smallest team for the Public Service Commission. We are … uh … five people working on the student programs FSWEP and then three more people working on the other student programs, which is RAP-COOP.|

Évaluateur : Describe what you like about your work.

Candidat : What I like the most about my job is that I get to talk with people everyday … uh … by phone or by e-mail and it elps me to improve my English … uh … my English skills a lot … uhm … better than I used to and … uhm … getting experience in my field of stoudy of tha tha university in human resouces. It also elp me to develop abilities like organization … uhm. Also I go to … uh … many job fairs … uh … to represent the PSC and explain …er … ow everything works and ow the student program program works and how to subscribe to it … uhm … I use to train new students … uh … last summer and I will probably have to … uh … start again since we need … uh … new students in our team and also since the summer … uh … I dispatch the work-load between … uh … the five students we were, now we are only three but … uh … it gives me a lot of autonomy and I like really like that for my job because … uhm … I am able to … uh … see myself improving in my own field of stoudy and I like that.

Évaluateur : What is the most difficult part of your job?

Candidat : The most difficult part of my job is being patient with everyone cause some menagers are … uh … stubborn and they don want to understand ow the programs work and you need to explain to them why and how and where to go every time so it’s it’s fun at the beginning but at the end of the day when everyone called you because they have problems with the program you need to be really, really patient.

Évaluateur : What advice would you give to someone who’s not satisfied in his or her job and has lost motivation at work?

Candidat : The advice I would give to someone who … uh … is not satisfied with his job is that … uh … a good opportunity as givin for … uh … for the government is that you can move … uh … between department and you can change team, you can work on other project so the person should try to … uh … see other avenue and trying to … uh … work on other project that would stimulate him or her more than the project she or his are working, working on right now.

Évaluateur : How realistic do you think it is for people to expect to have a job that they really like?

Candidat : Uhm … I don’t think it’s a realistic matters … uh … when you talk about … uh … having a job that you like. It more, it is more matter of how hard you try to get it cause there’s always somewhere a job like … perfect for you and you need to find it by working on projects and trying new things, you have to go and not being afraid of trying and maybe fail, but you have to go and try hard.

Niveau C

Description de niveau C

Transcription

À quel rendement doit-on s’attendre d’un candidat de niveau C?

Le candidat doit démontrer qu’il est en mesure de :

  • comprendre un discours complexe lorsqu’il est énoncé dans un langage standard, à un débit normal, et qu’il porte sur des sujets liés au travail;
  • donner des descriptions claires et détaillées sur des sujets complexes, et résumer une discussion;
  • exprimer et soutenir son opinion, puis répondre à des questions complexes et hypothétiques.

Le candidat de niveau C :

  • possède une élocution relativement naturelle et constante; il peut hésiter à l’occasion, mais en général, c’est plutôt pour trouver une idée;
  • possède un vocabulaire étendu et une maîtrise des structures grammaticales qui lui permettent de traiter de sujets complexes et abstraits avec assurance. Des erreurs peuvent survenir, sans pour autant causer de malentendus;
  • la prononciation est généralement claire, malgré l’accent perceptible d’une autre langue. Il peut y avoir des fautes de prononciation à l’occasion, mais elles entravent rarement la communication.

Maintenant, écoutez les extraits audio des entrevues de candidats de niveau C.

Extrait d'entrevue de niveau C

Transcription

Assessor: Where do you work?

Candidate: Uh, I work at the Public Service Commission. I’m a Language Assessment Consultant.

Assessor: How do you get to work every day?

Candidate: Um, normally I take my car and I park at uh at uh the parking lot and then I take the bus. It takes me about 30 or 40 minutes and about 45 minutes in the afternoon.

Assessor: And what time do you arrive at work?

Candidate: Um, fifteen to seven. Normally, yeah, I arrive at that time and I leave about at 3.

Assessor: What are your work activities?

Candidate: Uh, I do a lot of things. I have a really wide variety of tasks. For example, I have to um, help people with some issues. What else, um I need to give some answers to questions from candidate. I do some monitorings, um, during uh, all through the year. Normally, we do that each six months. Uh, what else, uh I have to answer some complaints. I have to handle complaints… it’s not really common but there are a few to do each years. And, I’m also responsible for uh a training and uh selection process for uh for assessors so not entirely responsible for that but I play a role in that as well.

Assessor: Who else do you work with?

Candidate: Uh, I have three colleagues, uh, in my team, uh, on the French side and we have had two colleagues, no three colleagues on the English side as well. I work with my manager as well and assessor in Montreal Ottawa and I also have to collaborate sometimes with R&D.

Assessor: What do the other members of your team do?

Candidate: Um they do about the same thing as I do, uh, but some of them have more specific responsibilities such as detailed feedbacks or tripartite committees which are products or services which we give to candidates uh who want a bit more information about their performance of the test. And, so I have a colleague who’s responsible for that. I have another colleague who is responsible for the uh what we call the NFD portfolio. So she’s responsible for uh the training program for assessors who want assess um people in the forces.

Assessor: Please describe what you like about your work.

Candidate: Um, there are many things that I like. Uh, I would say that frankly the first thing the thing I prefer in my work is the people I work with. Uh I think we have a really great team. Uh, it’s really easy to talk with everyone on my team. Everyone is very respectful.  And, I think that we have different competencies or different abilities that are um well they are definitely different but there are um complementaire, complementaries, I don’t know. Uh because we have different abilities then we can handle tasks in an efficient way. So we can uh rely on our colleagues uh if we have some question about something that we are not sure, uh, everyone has a little different expertise, so uh, it’s really important for me to be able to consult my colleagues and they have really good experience.

Assessor: What is the most difficult part of your job?

Candidate: Um….for me the most difficult part is uh is training. Yeah, uh, it’s many people it’s stressful, uh, it’s a really intensive program, uh it lasts three weeks and there are a lot of things to see, a lot of activities, uh we have to give feedback to the trainees uh on a daily basis, and the program is really really busy so we have a lot to do in those little three weeks. And, um, we also have um we want the trainees to succeed so it’s a little bit stressful for this reason as well because, we uh really try to do our best to help them improve during the program. But we also have to be objective and assess them according to criterias.

Assessor: What do you usually do to handle the stress during this period?

Candidate: Um, I must say that I’m not really good at handling stress. I don’t have many strategies. Um, but um, what I normally do is discussing with my colleagues. When, uh, something is stressing me a little bit more than usually uh I tend to consult my colleagues on those cases because it helps me making uh more objective uh more calm decision uh so that's one of the strategy I use. I also try not to uh think about work when I’m back home, um, and do something else completely different so that I can rest and uh be in a good mood the next day. So, the training program is really intensive but with some strategies we can live with it.

Assessor: How could you advise someone who does not find satisfaction in his or her job and therefore loses his or her motivation?

Candidate: Can you repeat that question?

Assessor: Certainly…

Candidate: I got lost.

Assessor: How could you advise someone who does not find satisfaction in his or her job and therefore loses his or her motivation?

Candidate: Okay, um, the first thing I would do would be to ask that person why he or she is losing motivation because there are many reasons that can have an impact on motivation you might have a team who with which you don’t get along and that can have a big impact on your motivation. You don’t want to go to work because you don’t feel comfortable in your team. Uh, there are other reasons that can have an impact on motivation such as uh tasks you have to perform on a daily basis if it’s pretty always the same then, at the end, it’s it can get boring. Um, yeah so I would first ask the person why he feels demotivated. And, uh, after that, that will help me to give him, uh, more precise advice. But, if it’s a problem with the team, well maybe sometimes it’s really perceptions, uh so having a frank or honest conversation or discussion with people with whom you don’t get along that well could be a good idea if you’re comfortable doing that. Of course, it’s a little bit sensitive. Um, if the tasks are problematic then you may be asking your manager to give you different tasks if it’s possible, um, or ask for an assignment if there’s an opportunity in the organization so that would be something interesting and sometimes if you do something else and you compare with the job you have well you can gain motivation. Yeah.

Assessor: How realistic do you think it is for people to expect to have a job that they really like?

Candidate: Um, I think it’s realistic. Um, but, um I think that people need to set expectations that are attainable. Because, there’s no way you can have a job that you will like every day that will be amazing every day that will give you challenges every day or uh where you won’t have to face problems or issues so you have to set realistic expectation about your job and know that there will be some downs and some periods where everything goes well and if you know that normally you can stay in your job for a long time and be happy, uh, but everyone’s different. People some people need change to change often and do different things and if they they are in a position the the the work is really repetitive uh it can be problematic for them so I would say that someone one needs to know themself herself well in order to find a job that will suit them.

Assessor: Thank you.

Candidate: You’re welcome.