
The purpose of the Office Skills Test (OST) is to assess an individual's ability to perform essential clerical tasks quickly and accurately. The skills assessed are filing, performing arithmetic calculations, checking, understanding words (vocabulary) and following directions. The OST can be used to assist managers in making selection decisions, identifying training and development needs, and counselling for career transitions.
When the test is used for screening purposes, the minimum pass mark is 35/75. Managers can use a higher cut-off score depending on the level of skill required for the position.
The Office Skills Test (OST) consists of five separately-timed sub-tests of varying duration, each with 15 multiple-choice questions. It takes 47 minutes of actual test time and a total of approximately 1 1/2 hours including time for administrative purposes.
The Personnel Psychology Centre's 48-hour scoring service sends results to the test centre, which in turn has the responsibility to inform the candidates of their scores.
Filing (Sub-Test 1) is designed to measure speed and accuracy in filing items in alphabetical, numerical, or chronological order. Each question consists of a set of five names, five numbers or five dates numbered successively from (1) to (5). You are asked to select the correct order by arranging the names in alphabetical order, the numbers in ascending order from lowest to highest, and the dates in chronological order from earliest to most recent. Time allotted: 4 minutes
Arithmetic (Sub-Test 2) is designed to measure speed and accuracy in solving arithmetic problems of addition, subtraction, multiplication and division. Note that calculators are not permitted for this sub-test. Time allotted: 13 minutes
Checking (Sub-test 3) is designed to measure your ability to check the accuracy of information on one list persons against information on a correct list.
The information on the List to be checked is presented in four columns. Each column may or may not contain errors for any individual. For each question, compare the information in the columns with the error-free list, the Original List and determine the number of columns that are incorrect. Time allotted: 3 minutes
Vocabulary (Sub-Test 4) is designed to measure your understanding of vocabulary. Each question consists of a sentence or a part of a sentence in which a word or phrase is in bold type. You are asked to select the one that has the closest meaning to the word or phrase in bold type. Time allotted: 5 minutes
Following Directions (Sub-Test 5) is designed to assess the ability to understand and follow written directions. Each question relates to a 12-month Calendar and an Information List. Time allotted: 22 minutes
After writing the test, candidates are prohibited from re-taking the test for a period of 180 days. If a candidate writes the test again during this time, the test result will not be valid and he or she will not be allowed to rewrite the test for another 180 days following the most recent test date. Note that candidates may not necessarily be permitted to write the test again after the retest period has elapsed. To write any PSC test, candidates must be invited to do so as part of an appointment process.
The information provided in this section will help you get ready for the test day. To become familiar with the OST, and to help you work at an appropriate pace, complete the sample questions and the practice test. Knowing what to expect will help you put forth your best effort.