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Test Consultation and Services
Natalie Cormier, A/Director
Telephone: 613-996-5431
Fax: 613-947-7156
E-mail: Natalie Cormier
Consultation Services
Vinh Du Nguyen - Manager
Telephone: 613-996-2382
Fax: 613-995-0748
E-mail: Vinh Du Nguyen
Your single window to PPC's assessment tools and services. Our consultants will provide you with information, advice and training to optimize the use of our services in support of your organizational objectives in Human Resources Management. As required, we will also put you in contact with other PPC service providers.
Our mandate is to help you:
- Identify and define your assessment needs related to HRM issues
- Improve your knowledge and skills by providing workshops related to HRM activities
- Choose the most appropriate assessment strategy, instrument or service to use in your HRM applications
- Gain a better understanding and appreciation of the assessment instruments and services offered by the PPC through the rapid intervention of our Assessment Consultants
- Deal with employment equity issues as they apply to assessment concerns
Assessment accommodation
Nathalie Le Blanc – Manager
Telephone: 613-996-4825
Fax: 613-995-0748
E-mail: Nathalie Le Blanc
Assessment accommodation is designed to remove obstacles that are presented by the method of testing, without modifying the nature or level of the qualifications that are being evaluated. The Personnel Psychology Centre has specialist consultants who:
- Provide information and advice to managers and human (HR) resources advisors on assessment accommodation;
- Recommend specific measures to be applied when candidates from designated groups take a Public Service Commission test;
- Recommend accommodation for organizational assessments, on a cost recovery basis; and
- Offer workshops (seminars) to HR advisors and hiring managers to enhance their assessment accommodation knowledge.
Test Services
Nathalie Connolly - Manager
Telephone: 613-996-8842
Fax: 613-992-9694
E-mail: Nathalie Connolly
Test Services supports assessment in the Public Service by providing occupational and second language assessment instruments and related scoring services to the Public Service at large. Services include:
- Shipping and receiving of test material
- Test scoring services for occupational tests and second language evaluation
- Test administration procedures and training of test administrators
- Registration of test centres and examiners for second language test system
- Second Language Evaluation Oral Interaction Test
To order Public Service Commission test material, requestors must use the On-line test ordering system.
Confirmation of previous test results by e-form or by fax
To obtain a confirmation of previous test results, e.g., a test written in the past; send a request by fax at 613-992-9694 indicating:
- your name (put the name that you used on the answer sheet at that time if different than now),
- your Personnel Record Identifier (PRI), if you are a Public Servant, (note that a data search cannot be done using your Social Insurance Number),
- the name and/or number of the test (i.e., Office Skills Test or Test 200),
- your date of birth,
- your fax number (include your address if you want the confirmation to be sent to your home).
Note: Confirmation of previous test results is only done for Public Service Commission (PSC) tests. Expect a 5 day turnaround time.
Test Defence Services
David Forster - Senior Psychologist
Telephone: 613-992-9698
Fax: 613-947-6979
E-mail: David Forster
Through the Personnel Psychology Centre (PPC), the Public Service Commission (PSC) responds to complaints on competitive processes where the use of a PSC test is challenged. PPC's Test Defence experts work with departmental/agency officials dealing with inquiries or complaints relating to PSC tests in a variety of ways, including:
- overseeing the response to requests for access to protected PSC test material;
- providing support in responding to informal complaints relating to the use of PSC tests;
- working with departmental/agency officials, as required, to respond to formal complaints relating to the use of PSC tests (including complaints to judicial and quasi-judicial tribunals and investigative bodies);
- providing expert testimony, when required, in the context of complaints to judicial and quasi-judicial tribunals or investigative bodies; and
- providing advice on complex issues relating to the statutory and policy framework within which standardized PSC tests are used for public service staffing.
