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Assessment Accommodation (AAE)
Information for managers and human resources specialists
The Public Service Commission (PSC) has consultants who provide information and advice on assessment accommodation. They recommend specific measures to be applied when candidates from designated groups undergo a PSC test. Only the Personnel Psychology Centre (PPC) can establish assessment accommodation when a standardized PSC test is used, and all organizations must contact the PPC to make the necessary arrangements. PPC consultants can also recommend accommodation for organizational assessments, on a cost recovery basis. Departments and agencies are not required to contact the PPC when accommodation is needed for an organization-specific assessment tool.
Requesting accommodation services from the PSC
Most requests for assessment accommodation (AAE) are made on-line. Please go to https://extranet5.psc-cfp.gc.ca/dta/aarf-fdae/ to send assessment accommodation requests to the PPC. If you need accommodation for SLE tests to be administered by the PSC, please follow this link:
IMPORTANT:
- Before submitting an accommodation request, always verify that the candidate does not already have a valid score for that test.
- Inform us if the candidate withdraws from the process or if the candidate cancels their request for accommodation.
Understanding your duty to accommodate:
Equitable assessment does not mean the same assessment procedures must be used for all candidates in an appointment process. Assessment accommodation is changes that are made to the assessment procedure, format or content of an assessment instrument. It is most often designed for persons with a disability, but can also be relevant for any other grounds under the Canadian Human Rights Act. Assessment accommodation is designed in order to remove obstacles that are presented by the method of testing, without modifying the nature or level of the qualification that is being evaluated. For further information, please refer to these tools:
- PSC Guide for Assessing Persons with Disabilities
- PSC Guidance Series - Integrating Employment Equity in the Appointment Process
- PSC Guidelines for Fair Assessment in a Diverse Workplace
Other useful information
The duty to accommodate is based on the legal obligations set out in the Canadian Human Rights Act (CHRA) and the Employment Equity Act (EEA). Employers must make sure that they build accommodation into their policies and practices as much as possible from the outset, and must reasonably accommodate up to the point of undue hardship, considering health, safety and cost.
For additional general information about accommodation, please contact us by telephone at 613-944-4450, or by e-mail at AAE@psc-cfp.gc.ca. Facsimile: 613-995-0748
