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Bulletin de la Bibliothèque de la CFP - Janvier 2012

Le Bulletin de la Bibliothèque de la CFP est un bulletin mensuel qui vise à annoncer les nouvelles acquisitions de la Bibliothèque et des articles de journaux, des sites Web et les publications de la CFP.

Les personnes peuvent emprunter un article en faisant une demande de prêt entre bibliothèques par l’intermédiaire de leur bibliothèque. Les bibliothèques peuvent acheminer les demandes à l’adresse suivante : ill-peb@psc-cfp.gc.ca.

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Nouveaux livres | Nouveaux articles | Nouveau sur Internet
Nouvelles publications de la CFP | Archives

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Nouveaux livres

Un nouveau souffle pour la qualité: optimisez votre système de management qualité / Christophe Villalonga. Saint-Denis-La Plaine [France]: Afnor, 2011. 150 p. ; 24 cm. "[L'auteur] analyse les symptômes qui mettent la qualité en danger et suggère des solutions toniques. En dix points clés, il propose les grands principes d'optimisation de la qualité." 658.562 V714 2011

L'audit stratégique: qualité et efficacité des organisations / Michel Weill. La Plaine Saint-Denis [France]: AFNOR, 2011. 248 p. ; 24 cm. "Pour un responsable d'entreprise, le défi majeur consiste aujourd'hui à évaluer, de façon relativement simple, son niveau de maîtrise stratégique et, au-delà, la pertinence de son système. La difficulté a longtemps résidé dans l'absence d'un référentiel faisant l'objet d'un consensus minimal au sein des milieux professionnels. L'auteur montre que les modèles dits de Qualité Totale apportent une solution satisfaisant à ce défi." 658.301 W422 2011

Le self-management: l'art de survivre au travail! / Alain Labruffe. La Plaine-Saint-Denis [France]: AFNOR, 2010. x, 229 p. ; 24 cm. "L'auteur nous propose un livre facile d'accès, construit simplement, pour répondre à un des grands enjeux de notre société: comment bien réagir quand on vit des conditions de travail difficiles?" 658.38 L127 2010

Pour des entretiens d'évaluation efficaces / Alain Hosdey. Liège, Belgique: Edipro, 2010. 201 p. ; 21 cm. "Que rapportent les entretiens d'évaluation pour justifier le temps qui leur est consacré? C'est la question que tout dirigeant d'entreprise, tout responsable RH doit se poser. Car, au fil du temps, ces entretiens se transforment souvent en une formalité accomplie 'parce qu'il faut bien'. Ou leur climat, détestable, détruit parfois définitivement la relation entre un responsable et certains de ses collaborateurs. " 658.3125 H825 2010

Thinking government: public administration and politics in Canada / David Johnson. Toronto: University of Toronto Press, 2011. 528 p.: ill. ; 23 cm. "[This book] renews a discussion of power relations between elected politicians and unelected public servants, while also incorporating the practical approach of studying public administration within the dynamics of federal politics." 351.71 J66 2011

Organization design: a guide to building effective organizations / Patricia Cichocki, Christine Irwin. London; Philadelphia: Kogan Page, 2011. xvii, 278 p.: ill. ; 24 cm. "With the rate of change in organizations at an all-time high, the need for strong organization design has never been more pressing. [This book] provides a complete road map for the implementation of organization design." 658 C568 2011

Why organizational change fails: robustness, tenacity and change in organizations / Leike van Oss and Jaap van't Hek. New York: Routledge, 2011. xvi, 184 p.: ill. ; 24 cm. "Change in organizations can arise spontaneously, or it can begin in response to a planned process of change. Even planned change is not as predictable as one might like it to be; it is often partial or incomplete, or the results of change may not be what one hoped. The aspects of an organization that resist change can be vital to an organization's success, helping to keep it firm, stable, and robust." 658.406 O844 2011

Ethical leadership: global challenges and perspectives / edited by Carla Millar and Eve Poole. Houndmills, Basingstoke [England]; New York: Palgrave Macmillan, 2011. xxi, 260 p.: ill. ; 23 cm. "The book presents the ethical leadership dilemmas of day-to-day international business life in all their complexity, providing a range of angles, options and ideas to feed a questioning mind." 174.4 E848 2011

Social psychology and organizations / edited by David De Cremer, Rolf van Dick, J. Keith Murnighan. New York: Routledge, 2011. xxxii, 440 p.: ill. ; 24 cm. "This book address the critical topics for current and future organizational life such as prosocial and antisocial behaviour, ethics, trust, creativity, diversity, stress, conflict, power and leadership and many more." 303.34 S677 2011

Human resource management demystified / Robert G. DelCampo. New York: McGraw-Hill, 2011. xv, 224 p.; 23 cm. "Using a clear, step-by-step format, this [book] provides a firm foundation in the basics of the field." 658.3 D345 2011

Effective people management / Pat Wellington. London; Philadelphia: Kogan Page, 2011. xii, 236 p.: ill. ; 22 cm. "[This book] will give managers the tools and techniques to retain good staff, keep employees motivated and handle conflict and poor performance." 658.3 W452 2011

Eliminate the chaos at work: 25 techniques to increase productivity / Laura Leist. Hoboken, N.J.: Wiley, 2011. xiii, 226 p.: ill. ; 23 cm. "To help those looking for advice on creating an office, and work life that feels under control, instead of overwhelming." 650.11 L532 2011

Power genes: understanding your power persona and how to wield it at work / Maggie Craddock. Boston: Harvard Business Review Press, 2011. vii, 216 p.: ill. ; 24 cm. "We've all joked about it: the domineering father figure as top manager, the boisterous elder brother type as heir apparent, the caring mother hen on the executive team. But that leaves the rest of us in the workplace as a gaggle of siblings battling for recognition, resources, and rewards from our 'parents'. Next thing you know, we're doing exactly what we did when we were kids to get what we need at work - trying too hard to please, acting out, brownnosing. Yet these responses aren't productive in the workplace." 658.4094 C883 2011

The 21st century media (r)evolution: emergent communication practices / Jim Macnamara. New York: Peter Lang, 2010. vii, 408 p.: ill. ; 23 cm. "The emergence of new media and social media is frequently discussed in contemporary society. However, media and public communication are mostly analyzed within particular theoretical frameworks and within specific disciplinary fields. Such approaches have created polarized views on media and communication, and fail to create an understanding of the interdependencies between these fields." 302.23 M169 2010

As we speak: how to make your point and have it stick / Peter Meyers and Shann Nix. New York: Atria Books, 2011. viii, 275 p.: ill. ; 24 cm. "Two of today's most sought-after communication experts offer a comprehensive approach for tackling the underlying obstacles that almost all of us experience when faced with speaking in public." 808.51 M614 2011

A practitioner's guide to public relations research, measurement and evaluation / Don W. Stacks and David Michaelson. New York: Business Expert Press, 2010. x, 229 p.: ill. ; 21 cm. "To help you keep up to speed with the exciting changes and developments of publications, this book will provide you with the necessary understanding of the problems and promises of public relations research, measurement, and evaluation." 659.2 S775 2010

The dictionary of Canadian law / by Daphne A. Dukelow. Scarborough, Ont.: Carswell, 2011. xiii, 1412 p.; 25 cm. "A comprehensive, time-saving reference created exclusively from Canadian legal sources." 340.03 D877 2011

Nouveaux articles de périodiques

• Does the love of money moderate the relationship between public service motivation and job satisfaction? The case of Chinese professionals in the public sector (Public Administration Review, v.71, n.5, September/October 2011, pp.718-727)
  "To what extent do attitudes toward money-specifically, the love of money-moderate the relationship between public service motivation and job satisfaction among public sector professionals in China? The authors collected data from full-time public sector professionals who also were part-time students in a master of public administration program in eastern China."
  
  
• On the definition of public governance (Optimum Online, v.41, n.3, September 2011, pp.38-48)
  "Les auteurs distinguent quatre principales approches de la gouvernance publique dans la littérature (normative, économique, systémique, interprétative). Ils font une synthèse de ces quatre approches pour fournir une nouvelle définition de la gouvernance publique."
  
  
• Where are the new organization theories? Evolution, development and theoretical debate (International Journal of Management, v.28, n.3, September 2011, Part 2, pp.959-978)
  "This article examines organization, management, and leadership theory development and evolution from the perspectives of legitimacy and efficacy."
  
  
• Challenge-oriented organizational citizenship behaviors and organizational effectiveness: do challenge-oriented behaviors really have an impact on the organization's bottom line? (Personnel Psychology, v.64, n.3, Autumn 2011, pp.559-592)
  "The purpose of this study is to examine the main and interactive effects that challenge-oriented and affiliation-oriented behaviors (OCBs) have on organizational effectiveness through their impact on workgroup task performance."
  
  
• So hard to say goodbye? Turnover intention among U.S. federal employees (Public Administration Review, v.71, n.5, September/October 2011, pp.751-760)
  "Why do U.S. federal government employees choose to leave the federal service? By focusing on turnover intentions, this article develops propositions about why employees anticipate leaving their jobs along three dimensions: demographic factors, workplace satisfaction factors, and organizational/relational factors."
  
  
• Understanding leadership in public administration: the biographical approach (Public Administration Review, v.71, n.5, September/October 2011, pp.782-790)
  "This essay reviews the range of literature that uses a biographical approach to probe leadership in public administration. What are the variations in this approach? What have we learned? What should be done in the future? The genre is examined through several books and articles that have studied agency leaders and government departments."
  
  
• Good neighbours or distant friends? (Public Management Review, v.13, n.6, September 2011, pp.783-802)
  "Agencification has extended and intensified the delegation problem. It has created new (administrative) principals, who are confronted with even more uncertainty as agents operate at arm's length. Trust is suggested as a new mode of governance."
  
  
• Do the unemployed get a second act? (Bloomberg Businessweek, issue 4244, September 19, 2011, pp.64-70)
  "The article discusses U.S. government funding for job training programs through the U.S. Workforce Investment Act. The article points out that economists disagree about the value of job training, some suggesting it is a waste of government money."
  
  
• The benefits of bureaucracy: public managers' perceptions of political support, goal ambiguity, and organizational effectiveness (Journal of Public Administration Research & Theory, v.21, n.4, October 2011, pp.645-672)
  "Public organizations rely extensively on sources of support - political and otherwise - external to themselves to ensure continued success in meeting policy goals. The resource-dependent nature of political-administrative relations can create performance problems for organizations, especially when perceptions of political support decline."
  
  
• Problems with Canada's public servants disclosure protection act (Optimum Online, v.41, n.3, September 2011)
  "Encouraging, supporting and protecting public servants who engage in the good faith disclosure of serious wrongdoing has proven to be difficult in all political systems, even when legislation to serve these purposes has been adopted. As recent events have illustrated, the Government of Canada is no exception in this regard."
  
  
• Les managers au coeur de la réforme de l'État (L'Expansion Management Review, n.142, Septembre 2011, pp.10-17)
  "Performance réduction des coûts, responsabilisation… la modernisation de l'État questionne le modèle managérial et la GRH en vigueur dans l'administration."
  
  
• Inherent barriers to the use of social media for public policy informatics (The Innovation Journal: The Public Sector Innovation Journal, v.16, n.1, 2011)
  "Social media has the potential to foster interactions between policy makers, government officials, and their constituencies. Opportunities to receive feedback from residents, inform them of government-provided opportunities, and increase engagement with the governance process have all been proposed as ways social media can play a role in Governance 2.0."
  
  
• Improving bureaucracy: some suggestions (Optimum Online, v.41, n.3, September 2011)
  "Some administrative organizations, such as human resources units, have only internal services that are less visible and more difficult to measure objectively. It is suggested that their performance pay emphasizes maintaining services and reducing costs."
  
  
• Organizational confidence: an empirical assessment of highly positive public managers (Journal of Public Administration Research & Theory, v.21, n.4, October 2011, pp.673-697)
  "This article assesses perceptions of state employees to investigate individual - and organizational-level correlates with highly positive government workers, which we define as workers reporting high levels of pride in the organization for which they work, and who believe that the organization provides high-quality public services and operates by highly ethical standards."
  
  
• Seeing the 'forest' or the 'trees' of organizational justice: effects of temporal perspective on employee concerns about unfair treatment at work (Organizational Behavior and Human Decision Processes, v.116, n.1, September 2011, pp.17-31)
  "What events do employees recall or anticipate when they thing of past or future unfair treatment at work? We propose that an employee's temporal perspective can change the salience of different types of injustice through its effect on cognitions about employment."
  
  
• L'emploi temporaire en période de ralentissement (L'emploi et le revenu en perspective, v.11, n.11, pp.5-18)
  "En 2009, on comptait 1,8 million de Canadiens occupant une forme ou une autre d'emploi temporaire, soit un travailleur rémunéré sur huit. Qu'il s'agisse de postes à contrat, saisonniers ou occasionnels, ce type d'emploi a connu une croissance rapide de 1997 à 2005. Cette montée a fait craindre une détérioration des conditions d'emploi d'un segment de la population, puisque les emplois temporaires offrent en moyenne des salaires moins élevés et moins d'avantages sociaux que les postes permanents."

Nouveau sur Internet

• Paradoxes of improving performance management (systems) in public administration (European Institute of Public Administration)
  "New public management set off a new wave of performance management efforts in government. Recent performance literature has documented the shortcomings of performance management and provided recommendations on how to improve it."
  
  
• Denmark: efficient e-government for smarter public service delivery (OECD)
  "This review is the first to analyze e-government at the country level using a revised framework designed to capture the new challenges faced by countries today."
  
  
• The Rudd Government: Australian Commonwealth Administration 2007-2010 (Australian National University)
  "This edited collection examines Commonwealth administration under the leadership Prime Minister Kevin Rudd from 2007-2010."
  
  
• Beneath the surface: understanding attrition at your agency and why it matters (Partnership for Public Service)
  "Employee attrition in the federal government historically has been quite low, leading many people to believe that it should not be a matter for concern or cause for serious attention. Agency leaders need to understand not only who is leaving, but the reasons for their departure."
  
  
• Time to step up: challenges and opportunities facing talent management (Le Conference Board, New York)
  "This report looks at the opportunities and challenges facing the future of talent management and addresses four basic concerns that go the heart of the talent management function's future."
  
  
• Program evaluation: its significance and priority for shaping and modification of public policies: a comparative analysis (Social Science Research Network)
  "Although the primary purpose of evaluation is to improve the quality of programs by identifying theirs strengths and weaknesses, its roles becomes more instrumental in determining the fate of crucial policies and programs, when stakeholders and constituents are politically sensitive towards a given policy and allocation of scarce resources to them particularly in bad economic situation."
  
  
• Civil Services in the EU of 27 - reform outcomes and the future of the civil service (European Institute of Public Administration)
  "This article is presenting the results of a study on 'Civil Service Systems in the EU of 27', based on empirical data from the EU Member States, and realized within the European Public Administration Network (EUPAN), on the evolution of the classical bureaucratic career system in Europe."
  
  
• Code of conduct for the Queensland Public Service (Public Service Commission, Queensland)
  "A code of conduct for the Queensland public servants."
  
  
• Succession management: the basics (Le Conference Board, New York)
  "This webcast will explain the basics of succession management."
  
  
• Issues paper 1: towards an Australian government information policy (Office of the Australian Information Commissioner)
  "This paper gathers reports and developments that advance the development of Australian government information policy. It defines some of the key issues that face Australian government in developing information management policy, and proposes ten draft principles on open public sector information."
  
  
• How federal agencies can effectively manage records created using new social media tools (IBM Center for the Business of Government)
  "Federal records management requirements are intended to preserve and provide access to government documents for citizens today and in the future. But have these requirements become barriers to citizen efforts to use social media tools - such as Facebook, Twitter, and YouTube - to engage with their government?"
  
  
• E-government scenarios for 2020 and the preparation of the 2015 action plan (RAND Corporation)
  "The objective of this study has been to collect and analyze high quality inputs relevant for contributing to the elaboration of Europe's e-government strategy for 2010-2015."
  
  
• IT: modernising the public administration - a study on Italy (epractice.eu)
  "This study on public administration reforms in Italy describes what has been achieved in the last two years by the Italian government within the framework of the Public Administration Reform (the 'Brunetta Reform'). It examines, in particular, the policy tools adopted in light of reform objectives, national context, and international good practice."
  
  
• Electronic information security (The Audit Office of New South Wales, Australia)
  "The audit assesses the extent to which the government can provide assurance that it is safeguarding its holdings of sensitive personal information."

Nouvelles publications de la CFP

• 2011-2012 Partie III - Les rapports sur les plans et les priorités Commission de la fonction publique du Canada

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Date de modification :

2012-01-25