Call letter to deputy heads and heads of human resources – large, medium and small organizations (10-11)

Notice

The Public Service Commission has moved since this document was first published and therefore the address and telephone numbers indicated may no longer be accurate. Please consult the Contact Us page for up-to-date contact information.


2010-05-27

cc. Heads of human resources

Subject: 2010-2011 Assessment of departmental staffing

I am writing to inform you of the Public Service Commission’s (PSC) approach to assessing organizational performance for staffing for fiscal year 2010-2011. For organizations being audited, the PSC will continue to coordinate its internal approach to minimize reporting requirements.

This year’s Departmental Staffing Accountability Report (DSAR) will continue to be based on the Staffing Management Accountability Framework (SMAF) and its indicators that measure performance under the Public Service Employment Act. As was the case last year, the 2010-2011 DSAR evaluates progress with key success factors and improved outcomes. Changes were made both to streamline and to add to the SMAF indicators, based on lessons learned from the 2009-2010 DSAR assessment cycle. For example, indicators on political influence and national area of selection were removed, while other indicators were added concerning monitoring of key staffing areas and to ensure appointment policies are up to date. In making these revisions, the PSC consulted with internal and external stakeholders at various organizational levels. The refinements do not change the number of indicators in the SMAF or the reporting template.

For this cycle, the PSC is providing organizations with the SMAF and its indicators, through this letter, in advance of the usual fall call letter. Later in the spring or early summer, the PSC will provide a call letter with Assessment Guidelines and the DSAR template to be completed by February 18, 2011.

Some leading indicators will continue to be evaluated, based on statistical data and the results from the Managers’ and Candidates’ Surveys of Staffing (SOS). The PSC will flag results to the forty percent least positive-performing organizations for discussion and input into the final ratings.

The PSC also asks that you report on the application of the Public Service Official Languages Exclusion Approval Order (PSOLEAO) at the same time as your DSAR. Should you receive additional PSOLEAO information after February 18, 2011, you may provide the PSC with an update before March 31, 2011.

The PSC expects you to continue to demonstrate the accuracy of your reports and your commitment to merit, non-partisanship and the staffing values by signing a management representation statement. The requirement for supporting documentation will be slightly increased with respect to monitoring and updating policies so as to enhance reporting accuracy. The PSC will also ask organizations whose SOS indicator results are in the 4th or 5th quintile for a second year in a row to demonstrate their follow-up on commitments made in the 2009-2010 DSAR.

Again, to better align with the Management Accountability Framework and to provide input into deputy heads’ performance evaluations (if applicable), the PSC asks that your final DSAR, including the management representation statement, be received by my office on or before Friday, February 18, 2011.

As in the past, our Oversight Analysts will be visiting your organization later in the 2010-2011 assessment cycle to share information with, and provide guidance to, your staff. We strongly encourage you to present your interim DSAR to your Oversight Analyst as soon as it is available.

I appreciate your continued commitment and support in ensuring the integrity of the appointment process in the public service.

Maria Barrados, PhD